who We are
Readiness
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Resourcefulness
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Responsiveness
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Reliability
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Readiness ➕ Resourcefulness ➕ Responsiveness ➕ Reliability ➕
About OUR PRESIDENT
Susan Shorters leverages her 30+ years of professional experience leading projects and programs to serve at the helm of High Impact Partners. For over three decades, Susan has worked in both private and public sectors — specializing in program development, coaching, training, project management, and organizational capacity-building.
Susan founded HIP in 2009 and has grown the company from the roots of her professional and personal philosophy: to have a positive impact on people, projects, and performance. She is a Certified Professional Coach whose focus and approach are grounded in building relationships, fostering collaboration, and creating solutions.
Susan is also a proud alumnus of University of Maryland, College Park (BA), John Hopkins University (MBA), and Goldman Sachs 10,000 Small Businesses Program.
Our teams consist of skilled experts who bring diverse and complementary expertise tailored to each client, project, and program that we serve.
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Katherine Limon, PMP, Senior Director of Projects 📧
Teri McMillian, Accounting and Administrative Manager 📧
Bob Levy, Business Development Manager 📧
Karen Williamson, Business Development Support 📧
Kiisha Jennings, Business Development Specialist 📧
Malcolm Randall, Solutions Architect 📧
Rachael Limon, PMP, Marketing Content Strategist 📧
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“I have had the honor and privilege of working with High Impact Partners (HIP) since 2010. Susan Shorters is a dynamic and dedicated professional who truly cares about her clients. This commitment to making an impact inspired me to partner with her and support the transition of Performance Excellence Partners’ 8(a) contracts to HIP. Our partnership continues on those projects and we have since joined forces on numerous other grantee support contracts. HIP continues to be a trusted and go-to partner. We are thrilled with HIP’s success and wish HIP and Susan much more in the future!”