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High Impact,
Maximum Results

High Impact Partners isn’t just our name. It’s our passion, and our promise to our clients. That is why our mission is to have a positive, measurable impact on people, projects, and performance, and to partner with our clients for maximum results.

Founded in 2009, High Impact Partners (HIP) is a woman-owned, 8(a) certified small business. As a full-service management consulting firm, we provide a wide range of project and business management consulting services and solutions to federal government agencies, Fortune 500 companies, nonprofit organizations and foundations.

We specialize in:

We take a collaborative and proactive approach to addressing our clients’ needs, resolving challenges, and optimizing opportunities. We focus on driving efficiencies, capturing promising practices and successes, and generating measurable results. We also connect our clients to customized information tools, technology, and training to achieve specific goals and expand internal knowledge.


The HIP Advantage

We put our clients and their goals first. HIP’s team of experts serve as an extension of your team, adding expertise, insight and resources to support your objectives and outcomes.

HIP brings these value-added advantages to every project:

Readiness. We hit the ground running! We meet with our client, conduct a kick-off meeting, recruit our team, and develop a project plan and timeline for client approval. Before the project countdown to launch begins, HIP is prepared and ready for takeoff.

Proactive, solutions-focused, resourceful. HIP provides recommendations for improving processes, enhancing programs, and resolving complex challenges. Our ongoing observations and assessments allow us to identify gaps and opportunities, and proactively provide solutions. We are adept at leveraging resources and adding value to our clients in ways that maximize efficiency and performance.

Vetted and proven best practices, tools, and resources. We deploy a cadre of these instruments to support our clients and achieve desired outcomes. HIP has a repository of tools, resources, and best practices developed from our years of experience. We also develop customized tools and resources for our clients, and implement best practices gleaned from our successful projects.

Experienced and skilled team of subject matter experts who bring diverse and complementary expertise and skill sets carefully matched to each client, project, and program.

Consistently high performance ratings from clients who repeatedly rely on HIP for a wide range of short- and long-term projects.

Client-centric approach, responsive service, and a commitment to exceed client expectations at every turn.

A trusted, reliable resource specializing in creating, capturing and sharing success stories that showcase our clients’ work, people, programs and organizations.

Susan Shorters, Founder and CEO of HipImpact.

Susan Shorters,

HIP Founder and CEO

SUSAN SHORTERS brings over 25 years of experience leading projects and programs. Ms. Shorters specializes in training, program development, project management, organizational capacity-building, conference planning, and writing services. For over two decades, Ms. Shorters has provided her expertise to federal government agencies, the corporate sector, and nonprofit faith- and community- based organizations. Ms. Shorters founded HIP in 2009 and has built her company on her professional and personal philosophy: to have a positive impact on people, projects, and performance. She also infuses her passion for capturing success stories of people, programs, and organizations. Ms. Shorters is a Certified Professional Coach (CPM), whose focus and approach are rooted in relationship, collaboration, solutions, and results.